KLM Reviews
KLM Customer Reviews (10)
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KLM Customer’s Q&A
KLM Features and Benefits
Key features and benefits of KLM.com include:
- Flying Blue Loyalty Program: Earn and spend Miles, enjoy discounts, and access various membership levels with increasing benefits.
- SkyPriority: Priority access throughout the airport, including check-in, baggage drop-off, and boarding.
- Flexible Booking Options: Choose fare types with more benefits, such as additional baggage or flexibility to change travel dates.
- Online Booking: Lower booking fees compared to other methods.
- Customer Support: 24/7 assistance through the Platinum Service Line for Flying Blue Platinum members.
- Lounge Access: Free access to KLM and Air France lounges for certain membership levels.
- Extra Baggage Allowance: Additional checked baggage for higher membership levels.
- Exclusive Offers: Special deals and discounts for Flying Blue members.
For more detailed information, visit the KLM website.
KLM Pricing
KLM ticket prices include taxes, surcharges, and possible extra (booking) fees. The final ticket price is displayed during the online booking process and in the booking confirmation email. Booking fees are added during booking and vary depending on the booking method. Online bookings typically have lower fees compared to bookings made via the KLM Customer Contact Centre or a KLM Ticket Office.
For the lowest priced fare type, KLM shows the available options online. Passengers can choose fare types with more benefits, such as more baggage or flexibility to change travel dates, which may result in a higher ticket price.
The total ticket price, including a breakdown of the fare, taxes, surcharges, and extra fees, can be found at various steps during the online booking process.
For more detailed information, visit the KLM website.
Payment Method
KLM.com offers various payment methods for booking flights and additional services. The available options depend on the country and the time of booking.
Credit cards accepted include MasterCard, Visa, and American Express. In some countries, Diners Club, Discover, JCB (Japan Credit Bureau), or UATP/Airplus cards are also accepted. Note that a credit card surcharge may apply. Some banks offer additional security measures like PIN codes or one-time passwords for extra security.
Online banking options include iDEAL, FPX, CUP Online, Nordea, eNets, Trustly, and Sofort. Payment by online banking is free of charge when booking via KLM.com and can be used up to 2 hours before departure.
E-Wallets such as PayPal, Apple Pay, Google Pay, WeChat Pay, and Alipay are also accepted. PayPal is accepted in around 40 countries, while Apple Pay and Google Pay are accepted in the KLM app in specific countries. WeChat Pay is accepted in China only, and Alipay is accepted in China and Hong Kong.
For more detailed information, visit the KLM website.
KLM FAQs
KLM Return Policy?
KLM.com Return Policy allows passengers to cancel flights and request a refund. The amount refunded depends on the route, travel class, and ticket type. Passengers can cancel their flight at any time after booking and may get a refund even if they cancel right before departure. Refund requests can be made online.
For extra options that were booked but not used, passengers can also request a refund. In case of flight cancellations, delays, or rebookings, passengers may be entitled to compensation or reimbursement.
For lost or damaged baggage, KLM offers compensation.
For more detailed information, visit the KLM website.
How To Open A KLM Account?
To open an account on KLM.com, follow these steps:
- Visit KLM.com and navigate to the Account section.
- Click on Create a free account.
- Enter personal details such as name, email address, and password.
- Agree to the terms and conditions.
- Submit the form to complete the registration.
The account can be used to manage bookings, check-in online, and receive special offers.
KLM Alternatives
Top 10 alternatives to KLM.com:
- Lufthansa.com - Book flights online to worldwide destinations with great offers and discounts.
- Swiss.com - Offers high value on hygiene and health from check-in to disembarking.
- Delta.com - Provides airline tickets and flights to over 300 destinations in 60 countries.
- BritishAirways.com - Save on worldwide flights and holidays with direct bookings.
- Transavia.com - Offers affordable flights across Europe.
- Emirates.com - Book flights globally and enjoy a premium onboard experience.
- AirFrance.com - Offers flights to various destinations with a focus on comfort and service.
- QatarAirways.com - Known for its high-quality service and extensive route network.
- SingaporeAir.com - Offers exceptional service and comfort on flights to numerous destinations.
- TurkishAirlines.com - Provides flights to a wide range of destinations with competitive prices.